Refund Policy

At Rhabdom Solutions, , we strive to ensure your satisfaction with our services. We understand that circumstances may arise where you might need to seek a refund for services rendered. Please take a moment to review our refund policy outlined below:

Refund Eligibility

Refunds are considered in accordance with the specific terms and conditions outlined in our service agreements or contracts.

Refunds may be granted in cases of dissatisfaction with our services, non-delivery of agreed-upon services, or failure to meet mutually agreed-upon deadlines.

Service-Specific Refund Policies:

  • SEO Services: Refunds may be provided if our SEO services fail to meet the mutually agreed-upon performance metrics within the specified timeframe.
  • Ads Services: Refunds are considered based on the terms and conditions set forth by the respective advertising platforms.
  • Performance Marketing: Refund eligibility is determined based on the results achieved against the predefined performance goals outlined in our agreement. Web Development, Software Development.
  • App Development: Refunds are provided if the delivered product does not meet the agreed-upon specifications or if there are critical errors or malfunctions.
  • Cyber Security: Refunds may be granted if there is a breach in security due to our negligence or failure to implement adequate security measures as agreed upon
  • Software / App / Server Maintenance: Refunds are considered if the maintenance services fail to prevent or rectify issues as outlined in our maintenance agreement.

Refund Request Process

  • To request a refund, clients must submit a formal request in writing, detailing the reasons for the refund and providing relevant documentation to support their claim.
  • Refund requests will be reviewed by our team, and eligibility will be determined based on the terms and conditions outlined in the service agreement.
  • Upon approval, refunds will be processed promptly using the original method of payment unless otherwise agreed upon.

Non-Refundable Items

Certain fees such as setup fees, consultation fees, or any non-recoverable expenses incurred during the course of the project may not be eligible for refund.

Please note that our refund policy is designed to be fair and transparent, ensuring that our clients receive the quality of service they expect from Rhabdom Solution. We appreciate your trust in our services and are committed to resolving any issues to your satisfaction.

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